Refund policy

Returns & Refunds

We want you to feel confident trying Double Perk Brews Co. for the first time. If for any reason you’re not satisfied with your first order, we’ll issue you a full refund—no questions asked and no return necessary.

For All Other Orders

Due to the perishable nature of our coffee, we do not accept returns on orders beyond the first, unless:

  • Your package arrived damaged
  • There was an error in shipping on our part

If either of these applies, please contact us within 48 hours of delivery to request a replacement or refund. Unfortunately, we cannot honor any return or exchange requests made after this window.

Shipping Costs

  • Express shipping fees (Next Day Air, 2nd Day Air, 3-Day Select, or similar) are non-refundable unless the issue was caused by us.
  • Ground shipping is only refundable if the shipping error or damage was due to our team.

We believe in doing right by our customers. If something went wrong, we’ll make it right.

Have a concern? Reach out at Hello@doubleperkbrews.co within 48 hours of receiving your order.